Staff & Testimonials

The Kritter Koncierge takes tremendous pride in the quality of our services.  With a focus on an individually tailored client experience, we regularly ask our clients to send us feedback to ensure that all of our services remain accessible, affordable, reliable, and trusted.

The safety and comfort of your pets and animals is our main concern, which is why The Kritter Koncierge adheres to the utmost standards of excellence in both safety and service.

With over 12 years of experience caring for pets and farm animals in social, as well as behavioral, medical, nutritional, physical, and psychological capacities; meet your animal specialist and care provider Tommy!

Our Team

Tommy Schott, VNS – Veterinary Nurse & Director of Care

 

Aidan – Care Giver

 

Beau 2008 – 2021 (Mascot)

 

Please meet the newest addition to our family and soon to be our second mascot, Ms. Lola ..

2021 – 20xx (Current Mascot)

Take a look and read some of our clients’ experiences below!

 


Testimonials

 

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5/5 Stars

I have been using The Kritter Koncierge for over 1 year and couldn’t be more satisfied! Super convenient as they are coming to my house for nail trims, etc., but we have also been booking services for taking care of our pets while we were on vacation! They truly go above and beyond not only by delivering outstanding pet care services.

“Outstanding service for a fraction of having to kennel pets and saves my pets and us a lot of stress. Highly recommend!”

Carmen L.

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5/5 Stars

We all know I’m fanatical about my fur babies. I worry about them as much as my human child, especially since one has epilepsy, and two have anxiety issues.
That being said, I highly recommend The Kritter Koncierge for all your pet-sitting needs.  Please reach out to Tommy with any questions or requests.

“The Kritter Koncierge was so responsive and innovative when Big Sherlock refused to be kenneled, and also generous with their time.”

Rebecca S..

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5/5 Stars

The Kritter Koncierge is a great company! The fact that they come to you and offer many services that’s in-home care which is very convenient. When on vacation you can leave your pets at home and have someone take care of them, and they are very good and communicating whether it be by phone, text, email, or even their app.

Stephanie S.

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5/5 Stars

Outstanding, reliable service. Great communication. Our beloved dogs were well cared for. We even got pictures of them while we were away! I wish I could give them more than five stars.
“We will use them again as they went above and beyond in service to our beloved dogs. We will use them again!”

“Highly recommend to anyone who needs pet care in the short or long term.”

Greg & Anne M.

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5/5 Stars

The Kritter Koncierge & Tommy did very well with Lucy as she came back tired and happy, easy to reach and schedule, and great with last minute visit requests.

“When even mentioning Tommy’s name she gets so excited”

Julie & Paul B.

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5/5 Stars

Tommy looked after our feathered and fuzzy friends for a week and we were over the moon with the service we received. We got photos every time Tommy went to our house and he spent extra time with our feline friend so he wouldn’t miss his mommy quite so much. Overall, an awesome experience.

“Highly recommend to anyone who needs pet care in the short or long term.”

Janine M.

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5/5 Stars

Tommy is the best! We just took in a rescue from him. A 10 month old Australian Shepherd. Since the previous owner did not train her and we are new to this breed, Tommy has been diligently helping us find a trainer and giving us tips. His services are amazing, and we appreciate everything he is doing for us!  He is very knowledgeable, friendly, and helpful! And we plan on utilizing more of the services he offers. Thank you Tommy for letting us take Tesla into our home to give her the love that she needs!

“He is my go-to person on all things animal related.”

Tracy L.

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5/5 Stars

Tommy is a very responsible and reliable care giver for my dog. I’m very picky about who I have to take care of my dog and to come into my home. He also is flexible and he always tries the get me into the schedule even if a little last minute.
“His rates are reasonable and he also has medical training so I feel that is a bonus in having him as a caregiver for my pup..highly recommend.”

Jill H.

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5/5 Stars

When Mike needed surgery to repair a broken ankle, we had to rethink our plans. He would still be here with our 2 cats and 2 dogs but couldn’t walk them or go downstairs to clean the litter box.
Those of you who know me, know my pets are part of my family and I couldn’t just trust anyone with them so I called my friend, Tommy Schott , who happens to own the Kritter Koncierge.
Not only did he come over to walk the dogs twice a day, he took them to their favorite place (Seminary Woods). After each walk I was able to log into my account and see pics of them looking very happy. And look at the journal that was logged as well.
“If I’m ever in need of this service again, I wouldn’t hesitate to call him!”

State Representative Christine Sinicki

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5/5 Stars

Tommy is amazing- ONCE AGAIN! He literally saved the day! Professional, loving, & he genuinely cares about the animals and the owners. He gives great advice regarding our pups and I couldn’t recommend him more! What’s amazing is he loves what he does PLUS is a professional with proper licensing/insurance. My animals freaking love him and my girl pup is critical of many! LOVE

“LOVE LOVE! COULDN’T RECOMMEND THIS BIZ ENOUGH!”

John B. & Nicole W.

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5/5 Stars

We just used Kritter Koncierge for the first time to watch our 5 month old puppy and the service was spectacular. Their attention to detail was amazing and communication during the stay eased our minds knowing that our puppy was being taken care of just like we do. The app they use makes everything available from your mobile device.

“Their attention to detail was amazing..”

John G.

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5/5 Stars

Tommy is exceptional with my animals.  He always makes sure they have everything they need and are in the best health they can be.

“If they get sick or have medical needs, he jumps into action to correct it”.

Grandy B.

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5/5 Stars

Tommy goes over and beyond to help animals and has helped me in so many ways emotionally/mentally to help me find my missing baby. he even drives around with fliers on his car of my missing Dog, how many people out here would do this? that is truly an amazing person in my eyes!!!

“Tommy definitely is someone that cares about animals that I trust.”

Becky Z.

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5/5 Stars

Our dog had been severely abused before we got her and was very leery of people she didn’t know. He took the time to get to know her prior our vacation. He also let her sleep in bed with him because that is what she was used to.
“For us he was excellent and if needed we would use his service again!”
Jackie L.
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5/5 Stars
We hired Thomas to stay in our condo for the weekend to watch our dog, and it was convenient and very easy to setup. Professional and trustworthy.
“Very friendly and obviously has a love for animals.”
Jonathan B.
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5/5 Stars
Tommy has taken great care  with my dog and cats. He does an excellent job!
“Always on time and great communication 
Sherry S. 
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5/5 Stars
Thomas was used as a last minute resource to help our family out. He has, and will always go above and beyond for animals including our “Peanut”. I cannot thank him enough for the services he provides us with each time I am in the hospital
“Thomas is probably one of the most loving and caring souls I have ever met. He seems to have a sixth sense when he is needed by me.”
Marie S. 
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5/5 Stars
We used Tom and the Kritter Koncierge last minute to help us with our dog with walking and pet sitting.
“He did an amazing job with Doe B, and I was very pleased with the service. I will definitely be using him and the Kritter Koncierge again!”
Betty R. 
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5/5 Stars
We often used Tom and it was very easy and convenient when our family had vacations and summer camping trips.
“Thomas has watched my two dogs on many occasions. I always come back to happy tired dogs. I would highly recommend his dog sitting services.”
Heather Y. 
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5/5 Stars
Thomas has been taking care of our pets for about 5 years. We met him through a mutual friend and have been grateful for that connection ever since. Our three dogs, in which two out of the three have special medical needs, are always in the best care possible. We generally use him for weekends where he comes in on a Friday before we leave and stays until we get home. He also will arrange a short meeting, even if knows your animals just to make sure that any new needs or medical issues are fully addressed prior to him coming to care for our pets. He is so good with our pets that going on a vacation, which used to be very stressful, is now what it always should be fun and relaxed knowing that Thomas has your pet’s safe, taken care of and loved!!
“We have him stay in our home and fully trust that he is honest, dependable and also, will make sure your home is back in the condition in which you left it. We will use him again and again!!”
Melissa L. 
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5/5 Stars
Thomas was use d to watch our dog and four horses for a weekend. For a large breed of animals, Thomas was prompt on feeding schedules, very well at grooming and spending time with them, and maintaining control /order while we were away.
“Thomas has initiative to do the job well and promptly. Dependable and trustworthy is just a few of the feelings he had left us. We would use him again and suggest him to others who are looking for trusted animal care.
Jerry G. 
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5/5 Stars
We used the Kritter Koncierge for a brief set of time to help us during a hectic work project that left us busy. Not only were his times flexible, our dog was very excited to spend time with Tom during the few weeks we needed him
“Thomas and the Kritter Koncierge exceeded our expectations and not only will call and use them again, we will suggest to our friends and family our experience we had as well.”
Linda S. 
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5/5 Stars
Tommy is great with pets. He is reliable. He responds quickly. He gives detailed updates.
“When I use Kristen Koncierge I can go on vacation and relax because I know my little Rocco will be well taken care of.
Gail S. 
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5/5 Stars
Tommy loves animals and takes wonderful care of them.  I was so happy with his care and was able to totally relax on my vacation knowing he was taking good care of my kids.
“This is not the first time I used his services and I highly recommend him”
Suzanne S.